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Your Comments

Source:   Good Garage Scheme

 

Despite the complexity of the problem, the garage continued to allow me to return the car until it was resolved to my satisfaction. Very happy with the customer service. 21/11/2015


Great local garage with great experienced staff. Always keep you informed of what's going on and cost. Will be back again. 04/08/2014


A colleague recommended this great local garage as they'd done a good service and some electrical work on his Audi and he'd been impressed by their professionalism. The air-conditioning was not working in my car and the MOT was due. Ivor Terrill's kept me informed and explained the work involved in repairing the air-conditioning and provided the invoice information without prompting. Excellent customer service from a friendly garage. Highly recommended. Thank you. 25/04/2014


First class operation; well equipped workshop; pleasant personnel; technical expertise second to none. 16/09/2013


I went to Ivor Terrill's on a neighbours recommendation. They have always been clear about work required, costs and I have always felt that I could trust their judgement. Work on both my van and car is done to a very high standard. Mechanics are always polite and friendly. 100% satisfied and would recommend to others 16/09/2013


Very impressed with Ben's work. 08/09/2013


Friendly, helpful staff. 08/09/2013


Very helpful, thanks a lot. 12/08/2013


Very happy that Ivor Terrill's saved me money repairing my heater instead of replacing parts. Highly recommended. 12/08/2013


The service I received from this garage was excellent. The work was carried out within a couple of hours, and I have to say I was pleasantly surprised by the cost. I used this garage by chance as I broke down nearby, and I will definitely return to them again. 01/02/13


I would thoroughly recommend Ivor Terrill to anyone. The service received and standard of work is second to none and the staff really helpful, particularly Ben Barrett. With many thanks. 25/01/13


Ben was extremely helpful and knowledgeable. It is very reassuring as a customer to know that repair recommendations are truthful and trustworthy. 07/12/12


We have used Ivor and his crew for a few years, and wouldn't go anywhere else! They are true mechanics of the old school variety and never overcharge. 20/09/12


Efficient service. Helpful, friendly staff. Reasonably priced. 30/05/12


I am very satisfied with the service. 27/04/12


5 star garage, thank you. 05/04/12


Always feel very confident in these guys, very good service. 03/11/11


This is a good local garage, with prompt service and good communication. The invoice detailed all parts and work done, and the staff were polite and courteous. I would recommend them. 16/03/12


I am very pleased with the people who did my car and it drives better. Thanks guys. 11/10/11


I would always recommend this garage, and have done so in the past. The staff are so friendly and helpful. 27/02/12


I was delighted with the overall service and the professionalism of the staff. Thank you! 05/08/11


Excellent local garage. I would have no hesitation in recommending them to others. 29/05/11


An excellent local garage, small number of dedicated staff and privately owned and run. 01/07/11


Excellent diagnosis which another garage couldn't carry out. I would highly recommend and will use again. Work: service and electrical repair. 21/02/11


The service i received was first class. 08/12/09


All staff very courteous and helpful. 25/08/08


Helpful staff and polite. 14/08/09


Far superior to my dealership. 19/08/09


The staff were very helpful and efficient and they treated me with the kind of openness that you do not get with a big dealer, such as Hartwell. 21/08/09


This garage is excellent in every way and get full marks from me. 30/07/09


Nothing to add to their excellence. 29/06/09